Returns & Exchanges
At Perilla Intimates, we want you to feel confident and beautiful in your purchase; if your selection isn't quite right, we offer a 30-day return window for all unworn items in their original condition. Please ensure all hygiene seals and tags remain intact to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Place the items in their original luxury packaging, ensuring all tags are attached, and include the printed return authorization form inside.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a collection.
- 4.Processing & Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.